Refund and Returns Policy

Refund Policy

Digital Gift Card Delivery (Email Code Delivery)
All gift cards are delivered electronically via email delivery. After your order is processed, we begin the verification steps immediately. If no further verification is required, then your gift card will be emailed out immediately. We accept customers from all over the world.
If you do not see any emails in your inbox, please check your spam folder.
If you believe there has been an error in your delivery, please contact customer support.

What is your Refund Policy?

We have a 100% guarantee that the card you purchase will be exactly as described on our website and in 100% working order. Due to the nature of a gift card business, after your link has been sent and opened, we are no longer able to refund your purchase. If your gift card has been delivered but your delivery link has not been opened or viewed by anyone, we will then be able to refund your order.

If there is any concern you have about an order and you want us to take a special look, please reach out to customer support and we will assist you.
Compliance with OFAC
Chinaitech.net is sanctioned and prohibited from transacting with both individuals and companies that are listed on the US Office of Foreign Assets Control sanctions list. Due to such regulations, Chinaitech.net must actively screen all customers against any government regulated sanctions lists in corresponding jurisdictions in which we operate.
“My gift card isn’t working. What do I do?”
If you have any issues with your card, please contact customer support and we will help troubleshoot your problem. If there is a problem with the code, we will get you a replacement card right away.

Is there an expiration date on the gift cards?

We offer a 100% guarantee that all cards delivered by Chinaitech.net will be working and redeemable. Further, none of the cards we sell have any expiration date, so there is no rush or need to redeem your card right away.
Delivery Terms

1. Digital Service Delivery

At Chinaitech.net, we specialize in providing digital services. Our products are exclusively delivered in digital product key form to the email address provided during the checkout process.

2. No Physical Shipping

We do not offer or include physical shipping of any kind as part of our services. Our commitment is to deliver your purchased digital products promptly and efficiently through electronic means. This means you will not receive any physical discs, packages, or tangible items related to your purchase.

3. Delivery Process

Upon successful completion of your purchase, you will receive an email confirmation containing your digital product key(s) and relevant instructions for redemption or activation. It is essential to ensure that the email address provided during checkout is accurate and accessible, as this is the primary means of delivery.

4. Delivery Timeframe

We aim to deliver your digital product key(s) promptly. In most cases, you should expect to receive your key(s) within a few minutes of a successful transaction. However, please note that delivery times may vary depending on factors such as payment verification and the specific product purchased.

5. Lost or Delayed Emails

If you do not receive your digital product key(s) within a reasonable timeframe, please check your email’s spam or junk folder. Occasionally, email providers may mistakenly classify our messages as spam. If you are unable to locate the email, please contact our customer support team, and we will assist you in resolving the issue promptly.

6. Customer Responsibility

It is the customer’s responsibility to provide accurate and up-to-date contact information, including a valid email address, during the checkout process. Failure to do so may result in delivery delays or issues.

7. Refunds and Exchanges

Due to the nature of our digital services, all sales are final, and we do not offer refunds or exchanges once a digital product key has been delivered. Please review your order carefully before completing the purchase.

8. Contact Information

If you have any questions or require assistance with the delivery of your digital product(s), please do not hesitate to contact our customer support team:
Email: [email protected]
Contact Page: https://chinaitech.net/contact-us/

9. Changes to Delivery Terms

We reserves the right to update or modify these delivery terms and policies at any time without prior notice. It is your responsibility to review these terms periodically to ensure compliance with our current policies.

By using our digital services, you acknowledge and agree to these delivery terms and policies. If you do not agree with any aspect of these terms, we kindly ask that you refrain from using our services.

Thank you for choosing Chinaitech.net. We appreciate your trust in our digital service delivery, and we are committed to providing you with a seamless and reliable [email protected]